FAQ

Our felt tip pens are manufactured in our factory located in Settimo Torinese in Italy on the same site as our head office. This internal production allows us to guarantee quality and safety for our consumers since we could control this process. The inks of CARIOCA® felt tip pens are produced entirely in our plants. That is why guarantee the maximum safety and traceability. We use food dyes and thanks to years of reserach, we ensure unbeatable levels of washability and brilliance.

We are very happy for your interest on us! To apply, please, send us a cover letter and your updated CV to: jobs@carioca.it
Remember that we are a colored company and we are looking for colored people!

If you would like to take part of our team, please send us your CV updated and cover letter to jjobs@carioca.it
If you are interesting to propose us a collaboration you can write us to marketing@carioca.it
If you have some questions regarding the products and the quality of them you can write to qualita@carioca.it
If you are interesting to sell out products in your shop or distribute them, you can contact commerciale@carioca.it

To remove stains from clothing, first you need to look on the packaging if the product is washable or superwashable. If the product is superwashable you just need to use water for removed a stain. If the product is washable, use water and soap for clean the clothing.

Each category of products has its own range of colors. For check it, you just have to click on the product chosen at our website and you will find the color chart in the pictures.

CARIOCA offers many different options to customize its product range. Visit www.cariocapromo.com for more info.

Of course, at the moment of payment you need to check the invoice request. We will ask you automatically all the data needed for do it!

Please, send us an email to hello@carioca.it with the tracking number we sent you in the order confirmation. We will check if there is any issue on the shiping.

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